Tomamu Hokkaido JAPÃO

We had a wonderful time from late Sept to Early Oct. Although weather was unpredictable, we still had lots of fun with the activities and excursion proposed.

Special thanks to Ujang G.O who made us laugh and feel comfortable during our stay. Also thanks to Julia for the warm welcome at the reception!

Definitely will look into coming back again!

It was great as usual, from A to Z, truly enjoyed myself for 5 days 4 nights.I would like to special thank to G.O Ruben Morgan and Wadee, they are awesome, interesting people and warm, please keep it on .

As a Club Med member for more than 10 years, I was extremely disappointed by my interaction with Josh, an Australian GO from the biking team.
While I was simply adjusting my bicycle seat, Josh shouted at me in a rude, aggressive, and disrespectful manner. There was absolutely no reason to speak to a guest this way over such a routine matter.
His behaviour was especially disappointing because the rest of the sports team were friendly, professional, and helpful, making the overall experience excellent.
Following the incident, I chose to skip the remaining biking activities with Josh. It is unfortunate that one GO’s behaviour affected my enjoyment of an otherwise wonderful stay.
After more than 10 years with Club Med, this was the first time I felt compelled to specifically call out a GO for such unprofessional conduct.
Club Med should take this seriously. Guests deserve courtesy and respect, and GOs should represent the professionalism expected of the Club Med brand.

Loved it. Room was amazing. We had a suite. It was 2 stories. Amazing view. Children loved the kids and teens club. Would have liked to have mountain bikes to hire unsupervised, not just as part of the group.

Staff were cheerful. Everywhere are stylish. I saw deers out of the restaurant. The resort is so harmonize with the natural environment.